Full-time
IT Helpdesk Analyst – L1 Support (Afternoon/Night Shift)
Posted by NTT DATA • Región Centro, Jalisco, Mexico
About the Role
A leading technology services company is seeking a Helpdesk Analyst in Guadalajara, Jalisco. The role requires advanced English and 6 months of customer service experience. Responsibilities include providing L1 support for hardware and software, documenting incidents, and answering technical support calls. The position offers competitive salary, grocery tickets, and medical insurance among other benefits, providing a great opportunity for growth within the company.
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