Short to medium term contracts

IT Help Desk

Posted by Labor Tek • Ottawa, Ontario, Canada

📍 Ottawa, Ontario 🕒 March 03, 2026

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About the Role

Summary
Mandatory Experience
Providing problem recognition, isolation, research, resolution and follow-up

Providing 1st or 2nd level technical support by telephone or in person

Providing systems administration duties such as creating and maintaining network accounts, performing basic security back-ups

Escalating more complex problems to senior support personnel to expedite resolution

Assisting with the automation of desktop computer build processes and packaging applications

Troubleshooting and resolving network problems

Creating problem and resolution logs for help desk activities

Ensuring technical support issues are resolved in a prompt and efficient manner

Job Details

Location Ottawa, Ontario
Job Type Short to medium term contracts
Category Computer Occupations
Posted March 03, 2026
Deadline April 12, 2026

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