Full-time

IT Generalist

Posted by Softgic S. • Colombia, Colombia, Colombia

📍 Colombia, Colombia 🕒 March 01, 2026

About the Role

At Softgic, we work with the most talented individuals—those who create, those who love what they do, and those who give 100% because that's our #Coolture. Join us in our mission to make life easier through technology and become part of our team as an IT Generalist.

Responsibilities:

● Manage users in Windows Terminal Server environments, both on -premises and hosted.
● Administer and support Fortinet firewalls and other network devices (WAN, LAN, VPN).

Provide remote support to customers, resolving incidents related to:

- Local LAN issues.
- Firewall policies and routing.
- Windows print services.
- Server backup and recovery.

Act as a remote administrator for customer servers:

- User account management.
- Shared file administration.
- Windows Server print queue configuration.

Ready to Apply?

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