About the Role
Responsibilities
- On-site Field Support : Provide on-site support for IT infrastructure, including setup, configuration, and troubleshooting of hardware and software.
- New Machine Setup : Install and configure new IT equipment, ensuring proper integration with existing systems.
- Asset Transfer & Conversion : Transfer and convert IT assets for different functional uses, ensuring compatibility and performance.
- Initial Setup for Specific Systems : Handle initial setup and software installation for designated systems. Collaborate with specialized teams for hardening and administration.
- Standalone Desktop & Laptop Hardening & Patching : Perform hardening, patching, testing, and troubleshooting of desktops and laptops, dedicating a set number of man-days per month at various remote sites.
- Printer/Scanner Setup and Troubleshooting : Set up and troubleshoot printers and scanners.
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