About the Role
Pune
Job Location
2 -3 Years
Experience
Graduate
Qualification
1 Jan, 2026
Job Posted On
Job Description
We are looking for an IT Engineer – L2 Support with strong technical fundamentals in operating systems, networking, and application support. The role involves troubleshooting production issues, performing log analysis, coordinating with L3 teams and vendors, and ensuring timely incident resolution with proper documentation in a fast-paced support environment.
Responsibilities
Job Location
2 -3 Years
Experience
Graduate
Qualification
1 Jan, 2026
Job Posted On
Job Description
We are looking for an IT Engineer – L2 Support with strong technical fundamentals in operating systems, networking, and application support. The role involves troubleshooting production issues, performing log analysis, coordinating with L3 teams and vendors, and ensuring timely incident resolution with proper documentation in a fast-paced support environment.
Responsibilities
- Provide L2 support for Windows and Linux operating systems.
- Troubleshoot applications and services to ensure system stability and availability.
- Diagnose and resolve issues related to networking (DNS, DHCP, TCP/IP, firewall rules).
- Perform log analysis to identify root causes and system errors.
- Handle ba...
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