About the Role
- Responsible for the technical support in the company.
- Provide short-term and long-term IT solution to meet the operation needs.
- Assist in installations, configurations, administration, upgrades and IT security maintenance for IT hardware, software and network infrastructure.
- Monitor, maintain and provide on-going support for the information system hardware, operation system, user account management, internet access, server backup, CCTV, antivirus, email, firewall, networking and database to ensure systems are operating efficiently.
- Manage and coordinate ERP system admin and support operation needs.
- Ensure the normal day to day operations of servers, computers and other hardware / peripheral devices in office and branches (if any ).
- Prepare activity reports upon investigation and diagnostic testing.
- Manage, control and maintain IT inventory, device and facilities to ensure in good condition and safe to use b...
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