About the Role
Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
Responsibilities:
- Provide L2 support in incident, request, change and problem management related to database operations.
- Provide operational support covering 24/7 and participate in Major incidents.
- Ensure SLA for incidents and service requests are met with high quality of work.
- Ensure critical metrics, such as breach case target, MTTR and first level resolution target is met.
- Install and upgrade database systems, apply patches and implement changes when required.
- Diagnose and resolve database errors ensuring high availability of database systems.
- Manage databases access, backups and ensure ...
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