Full-time
IT & Employee Experience Specialist - 1st Line Support
Posted by Roche • Petaling Jaya, Selangor, Malaysia
About the Role
A global healthcare leader is seeking a motivated individual for a customer support role in Petaling Jaya. The ideal candidate must have a customer-oriented mindset and be able to communicate fluently in Japanese (JLPT N2) and English. Responsibilities include providing first-level support for various services and handling incidents through multiple channels. This role requires excellent organizational skills and the ability to thrive in a fast-paced environment where customer satisfaction is paramount.
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