IT Dispatch Coordinator L1 PH

WE'RE HIRING FOR AN IT Dispatch Coordinator L1 PHILIPPINES

Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a dedicated IT Dispatch Coordinator L1 to manage high-volume helpdesk requests, ensure SLA compliance, and drive efficient ticket resolution in our Philippines operations. The ideal candidate excels at quickly responding, opening/ownership of tickets/requests, daily monitoring/updating, and effectively resolving requests received through the helpdesk. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day

• Client in 190 countries
  
• 6000 Engineers
  
• 200 Enterprise Clients
  

• Quickly responding, opening/ownership of tickets/requests, daily monitoring/updating and effectively resolving requests received...