Full-time
IT Desktop/Technical Support Engineer
Posted by Intellitech IQ Consultancy • hyderabad, hyderabad, India
About the Role
Experience Required - 2 -3 Years
Job Type - Fulltime (100% onsite - Work from office)
Shifts - 24*7 Operations, Flexibility to support in US & UK shift
CTC - 2.4 to 3.6 Lac per year - will be decided based on experience, skillset & client interview
Must Have Skills - Excellent verbal and written English Communication, well experienced in MacOS
Role Description
Job Type - Fulltime (100% onsite - Work from office)
Shifts - 24*7 Operations, Flexibility to support in US & UK shift
CTC - 2.4 to 3.6 Lac per year - will be decided based on experience, skillset & client interview
Must Have Skills - Excellent verbal and written English Communication, well experienced in MacOS
Role Description
- The IT Global Service Desk is responsible for providing technical assistance to our clients, including diagnosis and resolution of IT issues, as well as ensuring seamless operation of their computer systems and IT services.
- This position is for the role of IT Support Engineer for a renowned MNC. IT Support Engineer will provide desktop/laptop/software support and assistance related to any Software/Hardware issues to the users, resolve the issues logged in the ITSM tools like ServiceNow, escalate issues to the next level as and when required and provide exceptional customer service to the...
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