IT Desktop Technician

# IT Desktop TechnicianThis job is published by an external platform.| | || --- | --- || Location | Stellenbosch, South Africa || Contract | Full time || Work Model | Remote || Closing | in 2 months |*This person will be responsible for, completing tickets within reasonable time, ensuring tickets are resolved fully and don’t need to be reopened.***Responsibilities:**- Complete assigned tasks and keep ticket system updated with progress.- Provide support in person, via phone & remote connection.- Travel to local sites, using pool vehicle, to provide on-site support.- Hardware - install, setup, configure & troubleshoot faults.- Software - install, setup, configure. Troubleshoot faults with provider.- Networking – install, repair, configure & troubleshoot.- Escalate priority, unresolved or repeated tickets.- User training & assistance with boardroom connections.- Product research and purchasing.- Stock control - capture, allocate, collect and stock take.- Various admin duties incl: Capt...