IT Desktop Technician

Position Description:

Join CGI!

Do you want to be part of one of the top five IT and business process companies in the world?
At CGI, we are hiring an IT Desktop Technician to contribute to the continuous improvement of processes and leverage their experience to enhance CGI’s ability to deliver exceptional customer service.

Requirements:
- Technical, technologist, or professional degree in Systems Engineering, Software, Computer Science, or related fields.
- Conversational English (B2 or higher).
- 3+ years of experience in customer support and end-user device management.
- 3+ years of experience using Windows OS, Android, and iOS.
- 3+ years of experience with Active Directory / MS Intune and endpoint security.

Responsibilities:
- Manage the office support service environment for all end-user hardware, software, and connectivity, conference room audio/video, printing services, and project work.
- Handle...