IT Desktop Support Team Lead / Supervisor
Posted by NTT • Bang Sao Thong, Samut Prakan, Thailand
About the Role
Req ID: 355235
We are currently seeking a IT Desktop Support Team Lead / Supervisor to join our team in Bang Sao Thong, Samut Prakan (TH-11), Thailand (TH).
IT Desktop Support Team Lead / Supervisor
Job Summary:
Supervise and manage a team of IT desktop support technical specialists and provide effective and timely day-to-day IT desktop support, advice, guidance and diagnosis, and timely incident resolution for clients. The role assists the client portfolio to meet their goals in infra management and uptime. The role is part of the Shared Services team flexibly providing IT desktop support and related services. A client focused, service excellence delivery orientation is critical to success in this role.
Roles & Responsibilities:
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