IT Desktop Support Engineer

IT Desktop Support Engineer Posting Date : 19 Feb 2026 | Close Date : 20 May 2026

As an IT Desktop Support Engineer, your job responsibilities will cover the following:

Responsibilities

• Perform End User Support – Client Management - Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in Tech Refresh project.
• Perform follow-up with vendor on replacement of hardware. - Perform asset management & update asset records.
• Perform user account management (eg. Create password, reset & delete)
• Perform local server administration t...