IT Deployment Specialist (Rolling Intake)

Join the team as an IT Deployment Specialist to deploy and maintain client sites, ensuring customization to meet client needs.

Your Role

Key responsibilities are as follows:

• Deploy and maintain trial and production sites.
• Customize meeting sites per client requirements, including updating texts, labels, and site features.
• Update meeting information, logos, and banners, and upload downloadable files.
• Maintain internal system parameters and update dynamic forms.
• Address support cases via phone, email, or online tools.
• Provide product usage and sales information.
• Analyze and route support cases appropriately.
• Conduct client training and perform environmental health checks.

About You

Ideal candidates will have:

• A Bachelor's Degree in Computer Science, Computer Engineering, or related fields.
• Ability to quickly adapt to new tools and te...