IT Demand

Job Description

Position Title: IT Demand & Delivery Governance Manager

Industry: Telecom
Reporting to: Head of IT / EPMO Director / CIO Office

Role Purpose

The IT Demand & Delivery Governance Manager will be responsible for designing, operationalizing, and managing end-to-end IT demand intake, prioritization, and delivery governance across the organization. The role ensures effective demand funnel management, optimized resource utilization, and consistent delivery performance across Agile, Waterfall, and Hybrid delivery models.

Key Responsibilities

Demand Management

• Design and operationalize the IT demand intake and prioritization framework.
• Manage the end-to-end demand funnel, ensuring transparency from intake to delivery.
• Develop and review business cases, including cost, benefits, and delivery impact.
• Ensure alignment of IT demand with business priorities and capacity co...