IT Coordinator

We're looking for a detail-oriented and collaborative IT Coordinator to join our growing technology team in Accra, Ghana. In this role, you'll be the backbone of our IT operations, ensuring smooth day-to-day technology support and coordination across the organization. You'll work closely with both technical teams and end-users, providing efficient solutions and maintaining our IT infrastructure with precision and professionalism.

• Provide first-level technical support and troubleshooting for hardware, software, and network-related issues
• Manage and track IT support requests using ticketing systems, ensuring timely resolution and follow-up
• Coordinate IT equipment procurement, inventory management, and asset tracking
• Assist with user onboarding by setting up accounts, configuring systems, and providing technical orientation
• Monitor and maintain IT systems, ensuring optimal performance and security compliance
• Do...