Full-time
IT Client Services Manager
Posted by Stefanini LATAM • WorkFromHome, WorkFromHome, Colombia
About the Role
Stefanini LATAM is hiring an IT Client Services Manager to support a large-scale LATAM IT Operations and Service Delivery environment within the healthcare and life sciences industry.
This role plays a critical part in ensuring high-quality IT operational services by acting as a bridge between internal business users, IT teams, and external service providers. The professional will oversee service delivery performance, SLA compliance, and continuous improvement initiatives across the region.
Key Information
- Project duration: 1 year, with expected renewal
- Work model: Hybrid — 4 days onsite per week
- Language: Advanced / Fluent English (mandatory)
Responsibilities:
Service Delivery & Performance Management
- Act as the primary liaison b...
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