Full-time
IT Client Experience Manager - Empathy‑Driven Service
Posted by Miller Thomson • calgary, ab, Canada
About the Role
A national law firm is seeking a Manager, Client Experience to transform interactions between clients and IT support. This role emphasizes warmth and empathy in overseeing a team of IT professionals. The ideal candidate has significant management experience, a client-first philosophy, and strong communication skills. This position is vital for enhancing client satisfaction and ensuring an outstanding experience when clients reach out for support. A comprehensive benefits package and competitive salary are offered.
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