IT Associate

Job Summary:

The IT Associate provides technical support and assistance in maintaining the company's IT systems, hardware, software, and network infrastructure. The role ensures smooth day-to-day IT operations and supports users in resolving technical issues efficiently.

Key Responsibilities:

• Provide technical support to employees for hardware, software, and network-related concerns.
• Install, configure, and maintain computers, printers, peripherals, and basic network equipment.
• Troubleshoot system, application, and connectivity issues.
• Assist in user account setup, access management, and basic system administration.
• Perform routine system checks, updates, and backups.
• Maintain IT inventory, documentation, and service logs.
• Coordinate with external IT vendors or service providers when necessary.
• Ensure compliance with company IT policies and data security standards.
• Assist in basic syste...