Full-time

IT Analyst

Posted by Marel • porto alegre, porto alegre, Brazil

📍 porto alegre, porto alegre 🕒 June 07, 2026

About the Role

Because of internal growth within our Innovation team, we are looking forward to meeting you as our new:
**Local IT Support**
**About the job**
Local Support provides first tier IT support and (mobile) and device management for the internal team members at Marel.
**Main responsibilities**:
- Responsible for solving incidents and service requests in time and quality
- Answers Topdesk calls and supports internal customers with their request/issue
- Deliver input to drive problem management process
- Prepare, configure and deploy client systems via SCCM, including the updates
- Maintain the IT Asset rotation for decommissioned assets
- Maintain system setup and deployment records as needed regarding system configuration
- Taking turn as regional Dispatcher on rotating basis
- Entering and maintaining IT Assets
- Transfer customer data from one machine to the next
- Preparing, configuring and deploying mobile devices including iPhones and iPads. If...

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