About the Role
IT Administrator
To support our XYZ team we are searching for a IT Administrator to be based in our Munich office.
User Support & Service Delivery: Holistic support for our employees in 1st and 2nd Level Support (remote and on-site) while strictly adhering to our service quality standards.
Incident & Request Management: Structured analysis and processing of incidents as well as service requests within the entire ticket lifecycle management.
Digital Workplace Management: Configuration, provisioning, and lifecycle management of end devices (Windows, macOS, mobile devices) as well as proficient administration of various applications.
Process Optimization: Active identification and technical implementation of opportunities to automate recurring service tasks in order to sustainably increase the efficiency of IT services.
Project Support & Rollouts: Participation in the introduction of new service solutions as well as...
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