Full-time

IS Support Specialist 1

Posted by Hyland • Kolkata, West Bengal, India

📍 Kolkata, West Bengal 🕒 March 03, 2026

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About the Role

Overview
Currently we are looking for an IS Support Specialist 1 (Must be ITIL V4 Certified)
IS Support Specialist 1 is responsible for being the primary point of contact for all technical requests from the company’s employees. The position is responsible for providing customer service and resolving or escalating a broad range of technical issues
 Responsibilities 
Respond to work order requests to computer equipment, mobile devices, printers, scanners, desk phones, and audio/video equipment under direct oversight by other team members.
Minimum experience in Azure AD, O365, Zoom, Teams
Troubleshoot, resolve, or escalate work orders for hardware and software errors through various communication channels such as phone, email, direct messaging and in-person.
Document detailed information regarding work order requests and their resolution
Coordinate with external vendor systems regardin...
                

Job Details

Location Kolkata, West Bengal
Job Type Full-time
Category Computer Occupations
Posted March 03, 2026
Deadline April 12, 2026

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