About the Role
Interpreter
Location: On-site at our offices in Mrida: Jardines de Vista Alegre II, S7135 Enterwork
Schedule: Main Shift: Monday-Friday, 9:00 AM – 5:00 PM CST. Candidates must be flexible, as schedules may vary during the week, and occasional weekend availability may be required.
Contract Type: Contractor
Summary: Required Qualifications
Bilingual proficiency: Excellent English skills (spoken and written). Ability to interact extensively with senior clients, demonstrating patience, clarity, and warmth. Minimum of 1 year of experience as a Customer Service Representative. Experience in any industry is acceptable, provided communication skills are exceptional. Comfortable handling high call volumes (primarily inbound, with some outbound). Skilled in conducting follow‑ups, handling objections, and maintaining engagement with leads. Open to feedback, proactive, and capable of making informed decisions. Tech‑savvy and...
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