International Systems Administrator Role

Join us in Toronto as an International Systems Administrator & Operations Support Specialist, providing essential onsite support for health solutions. This role combines Tier 1 help desk expertise and critical operational management.
In this 1-year, 7-month contract position, you will play a vital role in sustaining operational activities for health professionals. You’ll be responsible for responding to support queries, documenting incidents, and managing SharePoint, Jira, and Confluence for optimal performance. Your ability to generate and coordinate reports will support the organization’s data-driven decisions.
Key Responsibilities:
• Manage ongoing help desk support for health solutions
• Log and resolve incidents efficiently
• Track issues using automated management systems
• Create and deliver routine reports regularly
• Document processes and prepare end-user guidelines
Requirements:
• Minimum 1.5 years of help desk experience
• Proficient in Adminis...