Full-time

International Customer Service and Inside Sales Representative

Posted by ITW • Cartago, Costa Rica, Costa Rica

📍 Cartago, Costa Rica 🕒 February 28, 2026

About the Role

**Job Description:**

The inside sales role is suitable for self-motivated and goal oriented individuals that will be responsible for handling inbound leads and performing outbound calls, generating new business and maintaining relationships with existing customers. As a Customer Service Representative, the individual will be the frontline of the company addressing inquiries and maintain customer satisfaction.

**ESSENTIAL DUTIES**

+ Following up on leads to nurture prospects through sales pipeline
+ Outbound calls and responding to inbound inquires
+ Ensuring proper follow through on company policies and processes
+ Assist manager developing inside sales strategies and ensure achievement of sales targets.
+ Ensure effective pipeline management filling it with good quality leads and opportunities.
+ Foster and maintain customer relationship to ensure high-level satisfaction and identify cross-selling opportunities.
+ Provide technical informat...

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