Full-time

Intern – Customer Operations

Posted by Shell • Cyberjaya, Selangor, Malaysia

📍 Cyberjaya, Selangor 🕒 March 01, 2026

About the Role

Selangor, Malaysia


Job Family Group:

Internship


Worker Type:

Interns (Fixed Term) (Trainee)


Posting Start Date:

February 13, 2026


Business Unit:


Experience Level:

Experienced Professionals


Job Description:

Where do you fit in?

The Customer Operations Intern will work on strategic projects aimed at shaping the Customer Operations of the future. Interns will be assigned to a business challenge and grouped into teams of 3–4 members. Each team will receive guidance from a Customer Operations Lead/Mentor throughout the assignment.

The scope of the challenge may involve data, process, systems, people/culture, or a combination of these elements. Interns will analyze real-world operational dilemmas, propose recommendations, and deliver actionable insights to improve efficiency, customer experience or organisational competitiveness.

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