Intermediate Automation Support Specialist

Job Description

OVERVIEW:

The ATS Connected Care Hub (CCH) is a dynamic, innovative team that drives the delivery of value-driven services to our customers worldwide. As a vital facet of ATS’ commitment to delivering unparalleled value, CCH offers an opportunity for a dynamic individual to create a well-defined offer structure of high-value service solutions to drive customer value.

Our CCH in Cambridge, ON is currently looking for a bright, ambitious Automation Support Specialist who enjoys offering technical guidance to clients and collaborating with teams across ATS to solve complex problems.

The Automation Support Specialist will provide white-glove remote support to ATS customers. This includes remote troubleshooting of the complete controls systems for custom automation equipment. Additionally, this role will require detailed call documentation and reporting for the customer and internal teams. A successful candidate will have exp...