About the Role
Job Description
Posted Friday, May 15, 2026 at 6:00 a.m. | Expires Monday, June 1, 2026 at 5:59 a.m.
Overview of role
We are seeking a highly motivated and experienced Intermediate Application Support Analyst to join our busy team. This role is critical in ensuring stability, performance, and continuous improvement to our application landscape. You will act as a key liaison between business stakeholders, development teams, vendors, and other support teams. You will help drive resolution of complex issues while enhancing overall service quality.
Key Responsibilities
- Providing Level 2/3 support for business‑critical applications, ensuring high availability and performance
- Lead incident management, including triage, root cause analysis, and post‑incident reviews
- Drive problem management by identifying trends and implementing long‑term solutions
- Collaborate with cross‑functional teams to resolve issues ...
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