Integration Platform Support Engineer
Posted by Global Process Manager • Manila, Metro Manila, Philippines
About the Role
Responsibilities:
Support and operate integrations on Azure (Logic Apps, Service Bus, APIM, Functions).
Provide L2/L3 support for BizTalk Server.
Troubleshoot and resolve production issues.
Monitor integrations including configuring and improving Datadog dashboards and alerts.
Handle incidents timely.
Support the integration development team in test and new releases.
Create and maintain documentation.
Automate operational tasks.
Document fixes and knowledge sharing.
Participate in GN’s AI and automation agenda, including AI-assisted alert analysis and predictive insights.
Requirements:
Solid experience with Azure integrations.
Strong BizTalk Server support experience.
Background in produc...
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