Full-time
Insurance Process Developer & CSR – AI-Driven Support
Posted by Genpact • Región Centro, Jalisco, Mexico
About the Role
A global technology service company is seeking a Process Developer - Customer Service Representative in Jalisco. In this role, you'll provide top-notch service to insurance policyholders, ensuring their needs are met with excellent communication skills. Responsibilities include handling customer calls, following process guidelines, and achieving service metrics. Candidates should have call center experience, a positive attitude, and advanced English skills. Join a dynamic team to help transform customer interactions!
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