Full-time
Insurance CSR Process Developer: AI-Driven Service
Posted by Genpact • Región Centro, Jalisco, Mexico
About the Role
A leading global technology services company is looking for a Process Developer, Customer Service Representative in Mexico, Jalisco. The role involves providing exceptional support to insurance policyholders, managing calls effectively, and adhering to process guidelines. Candidates must possess advanced English communication skills and demonstrate proficiency in customer service. Experience in an international call center, particularly in insurance, is highly preferred. Join a dynamic team driving innovation and make a meaningful impact while advancing your career.
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