Inside Sales Team Lead - Hybrid Role

Take charge of Inside Sales dynamics with Make Space as a Team Lead. This hands-on role emphasizes effective sales coaching, customer engagement, and operational excellence.
In this position, you will report directly to the Senior Manager, Customer Experience, where your leadership will guide the Inside Sales team towards achieving high performance and sales objectives. Leveraging your sales background, you will enhance team performance through quality assurance initiatives and active pipeline management. Your focus will be on delivering exceptional customer experiences while implementing improvements in sales processes.
Key Responsibilities:
• Manage a high volume of inbound sales inquiries
• Conduct quality assurance reviews through monitoring calls
• Provide actionable feedback to sales coordinators
• Support scheduling and coverage planning for the team
• Assist in developing best practices for service interactions
Requirements:
• 3-5+ years of sales expe...