Inside Sales Representative II

Job Description

Job Summary

Responsible for assisting in growing the customer base by selling a variety of products and services to new and existing customers. Assists in training new Inside Sales Representatives on product knowledge and system training.

Major Tasks, Responsibilities and Key Accountabilities

•Interacts with both walk-in and telephone customers. Provides sales and quotation support to customers and upsells products and services whenever possible.

•Provides technical support to customers and other staff on application of products. Writes up customer orders for pick up and delivery and showroom.

•Assists in training new staff on products, computer systems, and working with customers.

•Assists branch management team with managerial tasks in their absence.

•Performs cash/sales transactions and order entry for customers ensuring attention to deta...