Full-time
Infrastructure Support Engineer
Posted by IT BY DESIGN • Industrial Area, Uttar Pradesh, India
About the Role
Position Summary
Senior System Administrators have effective communication skills, problem-solving skills, experience with managing servers and SMB network infrastructures, and advanced experience in end-user support. Success for them is when they can confidently interact with the user and solve a complex infrastructure-related problem.
Education and Experience
- 2-3 years of IT or related domain
- Excellent written and verbal communication skills
- Excellent customer service skills
- Education: Graduate (Any stream) preferably in computer science or a related field
- At least 2 years of experience in end-user technical support
Responsibilities:
- Provide professional IT support to customers with a focus on customer service
- Monitoring IT infrastructure of clients and administration.
- Driv...
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