Infrastructure Support Engineer

Role: Infrastructure Support Engineer

Location: Gloucestershire (Hybrid – weekly office visits + client travel)

Salary: Up to £40,000 + Bonus

Benefits: Hybrid working, bonus scheme, pension, enhanced leave + perks

Our client, a leading organisation in the education IT services sector, is hiring an Infrastructure Support Engineer to deliver high-quality technical support and infrastructure expertise across a growing client base.

This role offers the opportunity to take ownership of helpdesk delivery while working on a wide range of modern infrastructure technologies, supporting both day-to-day operations and strategic projects.

What you’ll do

Provide 2nd/3rd line remote support to client IT teams

Deliver onsite and remote project engineering across infrastructure environments

Support and manage firewalls, networks, servers, and cloud platforms

Conduct technical assessments and contribute to infrastructure roadmaps
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