Infrastructure Operations Manager

REQUIREMENTS & RESPONSIBILITIES:

• 15+ years of experience in IT industry

• Manage team of System Administrators and Engineers to meet business goals around defined responsibilities.

• Manage the maintenance and day-to-day administration of enterprise IT systems and infrastructure per business requirements and industry best practices.

• Responsible for ongoing maintenance and monitoring of systems to achieve 99.9% uptime SLA.

• Responsible for the execution of Incidents, Service requests, Changes and Maintenance activities within defined SLAs.

• Coordinate maintenance and monitoring of infrastructure with Infrastructure Architecture teams.

• Contribute to the ongoing development and improvement of infrastructure monitoring systems.

• Experience in administrating and supporting backup systems, directory services, messaging systems, and other IT enterprise systems

• Experience in maintaining and supporting Windows and Lin...