Infrastructure Applications Support Specialist

Infrastructure Applications Support Specialist

Role Name: Infrastructure Applications L3 Support Specialist

About this role:

This position is a Level 3 support and SRE role with global responsibility for managing and providing support for these middleware products with on call coverage to handle production escalations.

The successful candidate will be involved in day-to-day management of the infrastructure environment, troubleshooting with users, handling of changes, incidents, escalations, and problem management. The person would also be routinely working with engineering teams who developed these products to resolve problems and proactively automate operational and user processes to reduce toil and time to market.

Required Skills:

1. 8+ years of overall IT experience.
2. Strong shell scripting and python programming skills for SRE related activities required.
3. Experien...