Infrastructure & Application Support Manager
Posted by BIG Language Solutions • Industrial Area, Uttar Pradesh, India
About the Role
IT Operations Manager (ITIL, Infrastructure & Application Maintenance)
Experience: 10-15 years
Certification: ITIL v3 / ITIL 4 (Mandatory)
Location: Noida(Work From Office)
Shift: US Shift
Employment Type: Full-time
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Role Overview
We are seeking an experienced IT Operations Manager to lead and govern IT Infrastructure and Application Maintenance (AMS) operations in a large-scale, business-critical environment. The role requires strong ITIL-based service management expertise, operational leadership, and hands-on experience managing 24x7 IT operations, SLAs, and continuous service improvement across infrastructure and applications.
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Key Responsibilities
IT Operations & Service Management
- Lead end-to-end IT Operations covering Infrastructure, Applications, Networks, Databases, and Cloud services.
- Own ITIL processes i...
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