Information Technology Support Officer

• Support our staff and students with essential technology
• Join a collaborative, service‑focused team
• Start or grow your IT career with diverse technologies and continuous learning

The role

• Full Time, Continuing
• Level 4 - $73,320 to $79,494 p.a. (plus 17% superannuation)
• Bathurst (on-site)

As an Information Technology Support Officer, you’ll be part of the University‑wide Service Desk, the central point of contact for IT support for staff and students. Acting as a first‑line responder, you’ll diagnose, resolve and escalate IT incidents while delivering a consistently high level of customer service.

You’ll provide both remote and on‑site support at our Bathurst campus, including teaching and learning spaces, and contribute to the ongoing improvement of service desk processes and knowledge. This role suits someone who enjoys problem‑solving, working in a fast‑paced, people‑focused...