Information Technology Support Engineer

Locations: Sorocaba, Avenida Hollingsworth, Brazil

Full Time

Roles and Responsibilities:

Detailed Primary Description of project / Requirement Description

Installing, configuring, and maintaining desktop computers, peripheral equipment, and software / applications within established standards and guidelines.

Working with OEM vendors for replacing spares, hardware repairs & troubleshooting

Inventory management

Imaging of Laptops & Desktops

Printer Management

Assistance in fixing issues for Conference room and working with Vendor for room setup

Hardware / software troubleshooting and resolution

Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.

Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies

Knowledge of ...