Information Technology Support Engineer

IT Support Engineer (FTE Role) Location: Gurgaon, India Type: full-Time / Onsite Support We are urgently looking for a IT Support Engineer for onsite full time support in Gurgaon. Experience Required IT Support Engineer L1 Language Required: Fluent Local & English B2 Role: User On Prem: (IT Support) L1-Onsite services Job Description User On Prem IT support: • Desktop, laptop, and peripheral basic troubleshooting (Windows, macOS, Linux OS, printers, mobile phones etc.) • Provisioning and deprovisioning of corporate devices (laptops, phones) • Replace broken devices with temporary devices in accordance with Ericsson’s processes • Provide technical guidance to end users for day-to-day IT issues within the office environment • Coordinate with L2 teams when troubleshooting (examples L2 : end user computing team, EMM). Office IT Infrastructure Support: • Perform on office infra basic troubleshooting, installation, or maintenance for EIT services(printing, connectivity, platform, voice ) • I...