Information Technology Support Engineer

Information Technology Support Engineer TECEZE•campo bom, estado do rio grande do sul, br

Job Description: IT Support Engineer

Locations:

Sorocaba, Avenida Hollingsworth, Brazil

Full Time

Roles and Responsibilities:

• Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
• Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
• Inventory management
• Imaging of Laptops & Desktops
• Printer Management
• Assistance in fixing issues for Conference room and working with Vendor for room setup
• Hardware/software troubleshooting and resolution
• Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
• Offer VIP support with tailored, high-touch service ...