information technology (IT) support technician

Information Technology (IT) Support Technician

Job Details

• Location: Markham, ON L3R 9X7
• Salary: $35.00 to $37.00 hourly (to be negotiated) / 30 to 35 hours per week
• Terms of Employment: Permanent, Full time
• Start Date: As soon as possible
• Source: Job Bank #

Experience

2 years to less than 3 years

Work Setting

• Consulting firm

Responsibilities

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to...