Information Technology Desktop Support

Work Schedule

5 days a week

Technical Skills

• 3–5 years of strong experience in IT Infrastructure field support, including troubleshooting hardware, software, and OS issues while maintaining compliance with hardware warranties and customer security policies.
• Hands‑on experience in installing, troubleshooting, and fixing desktops, laptops, printers, and other peripherals.
• Basic knowledge of enterprise LAN/WAN environments and ability to perform smart‑hand activities on‑site.
• Capability to lift or move equipment weighing up to 50 lbs.
• Expertise in desk‑side support and PC break/fix, including basic administration of Windows OS and preferably MAC/Linux OS.
• Working knowledge of TCP/IP, DNS, DHCP, VPN, and RDP.
• Experience providing smart‑hand support for networking and peripheral devices such as routers, switches, firewalls, monitors, scanners, etc.
• Strong deductive reasoning and tro...