Information Systems Supporter

Job Description

Information Systems Support Engineer

Department: IT

Reports To: IS WT Support Manager

Business Unit: Grundfos IS, IS WT

Status: Exempt

Vacancy: Yes

Salary Range: CAD $60,900 - $81,700 (Actual salary is based on geographic location, qualifications, and experience)

Summary: The IS WT Support Engineer provides onsite and remote services to sales, service, and production companies. Responsible for IS WT support services in additional companies/branches in other countries, support IS WT applications and services, and perform Hardware Asset Management Lifecycle services and participate in global IS WT projects e.g., infrastructure lifecycle changes.

Essential Duties and Responsibilities

• 1st/2nd level onsite and remote support.
• Support IS WT applications and services globally and ensure service availability in companies/branches.
• Conduct IS WT training/knowledge ...