About the Role
Who is Collaboration Betters the World
We create and deliver technology and business solutions that help organizations grow, innovate, and transform. With over 3,000 people in 21 countries, we operate across Strategy & Governance, Product Design & Growth, Software Engineering, Data Analytics & AI, Cloud & Enterprise Platforms, Cyber Security, Banking Technology Solutions, Smart Industrial Solutions, and Life Sciences Solutions.
As part of our commitment to building a better world, CBTW allocates 3% of our 2025 revenue to support education projects within and around our communities. This contributes to a brighter future for our teams, our partners, and our shared planet.
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Job Summary
The Incident Manager (L1 Support Manager) is responsible for owning and leading Level 1 incident operations for a mission‑critical financial services platform. This role serves as the Incident Commander for P1 and P2 incidents, ensuring rapid...
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