Incident Manager

Oracle believes in empowering people to do more, through outstanding capabilities in analytics. We are the Services Excellence team within Oracle Analytics, for innovating, building, and sustaining the service management technologies and capabilities that support our products.

Our vision is to enable our products to be world-class services through the principles of customer focus, scalability, availability, reliability, and security. We invest in the development of processes and technology to optimize our services.

Will be handling the health and incident management of the Oracle Analytics service offerings. This is an opportunity to bring your combination of knowledge, analytical skills, project management, and leadership to lead incident response for a wide range of production incidents. Your capabilities will be put to the test while running multiple tasks in a fast-paced, constantly evolving environment. You will coordinate sophisticated support cases and lead ap...