About the Role
You'll love coming to work every day if you enjoy connecting with people and making a positive impact from the first interaction. As the Inbound Sales & Student Support, you'll be the first point of contact for phone and live chat enquiries, supporting students from initial enquiry through to enrolment and ongoing assistance.
This is a hands-on, people-focused role where you'll help convert enquiries into enrolments, provide timely support, and deliver a consistently positive experience, while confidently using systems in a collaborative team environment.
Key accountabilities:
In this role, you'll be accountable for the following key results:
Front‐Line Contact and Enquiry Management
Be the first point of contact for all incoming calls and live chats.
- Act as the primary first touchpoint for:
-New student enquiries
Existing student support questions
CPD and short‐course queries
- Accu...
Ready to Apply?
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