Inbound/ Outbound Sales Rep

WFO -Work-From-Office is a setup based in Angeles//Cebu/Mabalacat/Makati/Ortigas

We're looking for a high-energy, detail-oriented professional to join our team in a hybrid role that blends customer engagement with analytical vehicle underwriting. This position is the front line of support for new loan inquiries and plays a critical role in helping our customers secure Cash Advance or Title Loans—while also assisting our store teams with accurate vehicle assessments.

Lead Contact Center Duties

• Engage with inbound and outbound leads who apply online for loans via our website.
• Contact customers promptly, answer questions, and walk them through required documents and next steps.
• Handle live SMS chats and phone calls through our CRM and call center software.
• Set store appointments by initiating warm three-way transfers to store agents and logging appointment details.
• Maintain detailed CRM records, noting customer loan req...